From the Start menu > Settings > Devices > Printers & scanners.
Right-click on your Epson printer > Printing Preferences.
On the maintenance tab, Click on Epson Status Monitor 3.
Here, you can determine whether you need to replace any cartridges with a brand new one. Some cartridges are damaged and create problems like Epson wf 3640 error code 0x97. It's suggested that you replace the cartridges with brand new cartridges.
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How to Check ink cartridges in Epson Printer?
Step 1
Install the Epson status monitor software. This program comes on the CD included with the printer. It can also be downloaded from the Epson Web site.
Step 2 Open the Epson StatusMonitor program in any application (such as word processing, spreadsheets, or Web browsers) that allows you to print. Click on the "File" menu tab in the control bar of the application.
Step 3 Select print or page setup from the "File" menu. A dialog box will open. In that box, click on the "status monitor" icon, which will open the "Epson StatusMonitor" dialog box. Also, you can click on the "Utility" icon and then the "Epson StatusMonitor" button from the "Utility" dialog box.
Step 4 Click on the "Update" button to update the display (if you do not think these levels are accurate) when the "Epson StatusMonitor" dialog box displays the relative ink levels for each cartridge in the printer.
Step 5 Go back to the "Print" dialog box to change the way that the StatusMonitor utility monitors your printer and ink levels. Click on the "Utility" button again.
Step 6 Click on the "Configuration" button in the "Utility" dialog box. The open "Configuration" dialog box will let you adjust settings such as ink level warnings and ink level monitoring before each printing.
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